This page will explain how to add pop-ups in a web map in ArcGIS Online
Navigate to your desired map in the Map Viewer
Click More Options
Click Configure Pop-up
See the Configure Pop-up sidebar
Choose an option from the Display drop-down
If you chose A list of field attributes follow these steps:
Select Configure Attributes
Check the boxes next to the attributes that you wish to display
Press OK
Press OK
If you chose A description from one field follow these steps:
If you chose A custom attribute display follow these steps:
Click Configure
See Custom Attribute Display window
Fill out content as desired
Press OK
Press OK
If you chose No attribute information follow these steps: